Privacy Policy

Sky is the Limit ("we," "us," or "our") is committed to protecting your privacy and handling your information transparently. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your information when you visit our website skyisthelimit.us (the "Site"), make a donation, sign up for newsletters, register for events, apply to volunteer, request services, or otherwise interact with us online or offline.

As a nonprofit organization, we only use your information to advance our mission and never sell it. We respect the privacy of our donors, volunteers, supporters, and visitors.

Please read this policy carefully. By using our Site or providing information to us, you agree to the practices described here. If you do not agree, please do not use the Site or provide personal information.

1. Information We Collect

We may collect personal information (any information that identifies you or could reasonably be linked to you) and non-personal information.

Personal Information You Provide Voluntarily:

• Name, email address, mailing address, phone number
• Payment information (e.g., credit card details for donations, processed securely by third-party providers and not stored by us)
• Other details submitted via forms (e.g., volunteer applications, event registrations, service requests, inquiries, or comments)

Automatically Collected Information:

• IP address, browser type, device information, operating system, and referring pages
• Usage data (e.g., pages viewed, time spent on Site, click patterns) via cookies, pixels, web beacons, and analytics tools (e.g., Google Analytics)

Information from Third Parties:

• Data from payment processors, email platforms, fundraising tools, or social media platforms when you interact with us there

We do not knowingly collect personal information from children under 13 without verifiable parental consent (see Section 9).

2. How We Collect Information

• Directly from you — Through forms, donations, emails, phone calls, or offline interactions.
• Automatically — Via cookies, web beacons, pixels, and similar technologies on our Site.
• From third parties — Such as payment processors (e.g., Stripe), email services (e.g., Mailchimp), or analytics providers.

We may display a cookie consent banner where required by law (e.g., for users in certain jurisdictions) to allow you to manage preferences.

3. How We Use Your Information

We use your information solely for mission-related purposes, including:

• Processing donations, issuing tax receipts, and acknowledging contributions
• Communicating with you (e.g., newsletters, updates, appeals, thank-yous) with easy opt-out options
• Responding to inquiries, volunteer applications, service requests, or support needs
• Managing events, programs, and volunteer opportunities
• Improving our Site, services, and programs
• Analyzing usage trends (often in aggregated, anonymized form) for mission insights
• Complying with legal obligations (e.g., IRS reporting for donations)

We may also use aggregated or anonymized data (which does not identify you) for research, reporting, or fundraising analysis. We do not sell your personal information or share it for cross-context behavioral advertising.

4. Sharing Your Information

We share information only when necessary and with strong protections:

• Service Providers → With trusted vendors (e.g., payment processors like Stripe, email services like Mailchimp, or fundraising platforms) under contracts that require them to protect your data and use it only for our purposes.
• Legal Requirements → If required by law, court order, subpoena, or to protect our rights, safety, or property.
• Affiliates or Partners → For joint mission-related programs, only with your consent where required.

We do not share donor or volunteer information for unrelated commercial or marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. Payment information is encrypted and processed by compliant third-party providers—we do not store full credit card details on our servers.

No system is 100% secure, so we cannot guarantee absolute security. In the event of a data breach affecting your information, we will notify you and relevant authorities as required by applicable law.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law:

• Donation records: Typically 7 years for tax and auditing purposes.
• Volunteer or contact information: As long as needed for ongoing relationships or programs, or until you request deletion.
• Email subscribers: Until you unsubscribe.

After retention periods, we securely delete or anonymize data.

7. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including:

• Access, correct, update, or delete your data
• Opt out of communications (e.g., via unsubscribe links in emails)
• Opt out of any "sale" or "sharing" of data (though we do not engage in these)
• Limit use of sensitive personal information
• Appeal a denied request

We do not discriminate against you for exercising these rights (e.g., no denial of services). To submit a request, contact us at info@skyisthelimit.us. We will verify your identity (e.g., via email match or additional details) and respond within required timeframes (e.g., 30–45 days under most U.S. state laws).

8. Cookies and Tracking Technologies

We use cookies and similar tools for:

• Essential functions (e.g., Site navigation)
• Analytics (e.g., understanding usage to improve the Site)
• Functionality (e.g., remembering preferences)

You can manage cookies via your browser settings or our consent tool (if displayed). Note: We do not respond to "Do Not Track" signals, as there is no industry standard. Third-party tools (e.g., Google Analytics) may collect anonymized data—review their policies for details.

9. Children's Privacy

We do not target or knowingly collect personal information from children under 13 without verifiable parental consent, in compliance with COPPA. If we learn of such collection without consent, we will delete the information promptly.

10. International Data Transfers

If you are outside the U.S., your information may be transferred to and processed in the U.S. We implement appropriate safeguards (e.g., standard contractual clauses) where required by law.

11. Changes to This Policy

We may update this policy to reflect changes in practices or laws. We will post the new version here with an updated "Last Updated" date. For material changes, we may notify you via email or a Site notice.

12. Contact Us

For questions, requests, or concerns:

Thank you for trusting us and supporting our mission.